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Memb. Categories How to join online View your order Join us/Donate Email the Memb Dept.

About Us

Garden Organic is the largest organic organisation in Europe.

If you have any difficulties becoming a member or Adopting a Veg online;
please call Membership Services on Tel: 024 7630 8210
(Tel: 0044 24 7630 8210 for International callers)

The lines are open 9am - 5pm  Mon - Fri (UK time) and calls will be charged at the National Rate for those living outside the Coventry Area.

Becoming a member

To become a member, click the Join now button graphic button on any of the Membership Categories and confirm your selection(s) to add them to your order.

When you have made your selection(s), click the Pay now button graphic button and you will be asked for the details that we need to be able to satisfy your order.

We accept Visa, Mastercard, Switch and Delta.

Gift Aid
Information for UK taxpayers...
In the March 2000 Budget, the Chancellor abolished the threshold on Gift Aid. We are now able to reclaim income tax you have already paid, at no extra cost to you, thereby maximising the use of every pound given.
It would help us enormously if you could tick the Gift Aid box after entering your address details at the checkout.

Shipping and Handling

Overseas membership - please note there is an additional charge of £5 on annual membership rates to pay for airmail postage of your membership pack and your quarterly magazines if you do not have a UK postcode

Delivery Schedule

We will make every effort to dispatch your membership pack, including your membership card, within two working days of receiving your order.

Credit Card Security

We use SECPay to handle online authorisation of yourcredit card.

Please read our security policy for further details.

Cancellation

You have the right to cancel your membership subscription up to 7 working days from the day when your membership pack arrives. You do not need to give us a reason for cancellation.

Please inform as soon as possible that you are exercising your right to cancel and quote the order reference number that came with your order confirmation email. Then return your membership pack to us, complete with membership card. You will be liable for the cost of returning the pack.

Any purchases or contracts of any sort do not affect your statutory rights.

For more information on your statutory rights visit the online shopping advice page from the UK Government's Office of Fair Trading

Customer Service & complaints

If you need to contact the Membership department, please email the membership secretary at , or call on (024) 7630 8210 or fax us on (024) 7630 9229 or write to us at Garden Organic, Coventry, CV8 3LG, England.

If you have a complaint about any aspect of our work or the service you have received, please email Kate Needham, assistant to the Chief Executive, at

If you have a complaint, please contact us as soon as possible. We shall acknowledge your complaint within 5 working days and aim provide a resolution to the complaint within 10 days. [we will normally respond by return and often will manage to resolve the matter at this time). In any event we will keep you fully informed of progress until the matter is fully resolved.

Privacy Policy

We do not disclose customer or members information to third parties. Cookies are used as part of the online membership system, but only to keep track of your order once you have selected a membership category.

Click for further details of our privacy policy


Memb. Categories How to join online View your order Join us/Donate Email the Memb Dept.

 

Having problems?
Call Membership Services on 024 7630 8210

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Garden Organic is the working name of the Henry Doubleday Research Association (HDRA).
We are not responsible for the content of external web sites.
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